The Best Gong Alternatives

Gong ranks #13 of the 28 AI meeting assistants we test. If it is not working for you, here is what to move to, matched to the reason you are leaving.

Last updated August 2026

The strongest overall alternative to Gong is Hedy, which scores 4.7 out of 5 on our 13 weighted criteria against Gong's 3.6. Gong ranks #13 of the 28 tools we test. The right substitute depends on why you are leaving — the table below maps each alternative to the specific weakness it fixes.

What Gong does well — and where it falls short

The category's most capable revenue intelligence platform and, unexpectedly, its best consent implementation — priced so far above everything else that it only makes sense for large sales organisations.

Worth keeping

  • +The most sophisticated consent tooling of any tool we review: branded consent pages in 70+ languages and per-jurisdiction consent profiles
  • +Best-in-class revenue intelligence — deal risk, competitor mentions, and pipeline analysis that genuinely change forecasts
  • +SOC 2 Type II, ISO 27001 and ISO 27701, with published HIPAA-related security controls
  • +Deepest CRM integration in the category, with cross-conversation search across the whole revenue org

Why people switch

  • By far the most expensive tool we review: roughly $108–120/user/month plus a platform fee from $5,000
  • The 2026 Gong Credits model meters agentic AI work on top of seats and platform fees
  • Forecasting, engagement, coaching, and data export are separately licensed modules
  • Heavy to deploy and administer; not a tool an individual or small team can adopt
Read our full Gong review →

Ranked alternatives to Gong

Which alternative fixes which problem

Alternative Score Beats Gong on Pricing
Hedy 4.7 Offline Capability (5 vs 1); Pricing & Value (5 vs 1); Privacy & Data Security (5 vs 3) Free tier available; paid from $12.99/mo
Fathom 3.9 Pricing & Value (4 vs 1); Ease of Use (5 vs 3); Transcription Accuracy (5 vs 4) Free tier available; paid from $16/mo
Otter.ai 3.9 Pricing & Value (4 vs 1); Ease of Use (5 vs 3); Transcription Accuracy (5 vs 4) Free tier available; paid from $16.99/mo
Fellow 3.9 Recording Method (5 vs 3); Pricing & Value (3 vs 1); Privacy & Data Security (4 vs 3) Free tier available; paid from $7/mo
Fireflies.ai 3.7 Pricing & Value (4 vs 1); Transcription Accuracy (5 vs 4); Real-Time / Live Capability (4 vs 3) Free tier available; paid from $10/mo
Circleback 3.7 Ease of Use (5 vs 3); Transcription Accuracy (5 vs 4); Data Retention & Training Transparency (5 vs 4) No free tier; from $20.83/mo (annual)

Frequently Asked Questions

What is the best alternative to Gong? +
Hedy is our highest-rated alternative at 4.7 out of 5, against Gong's 3.6. The only tool among the 28 we tested that can run its entire AI pipeline — transcription, summaries, and real-time coaching — on-device on supported hardware, making it the privacy and reliability leader for 2026. That said, "best" depends on what pushed you to look. If it was price, cross-check the pricing and value column; if it was privacy or how the vendor handles your data, look at the privacy, consent, and data-retention scores specifically, because those three move independently of the headline number.
Why do people look for Gong alternatives? +
Based on our scoring, Gong's weakest criteria are offline capability (1/5), pricing & value (1/5), privacy & data security (3/5). Those are the gaps an alternative most often needs to close. Its documented limitations are: By far the most expensive tool we review: roughly $108–120/user/month plus a platform fee from $5,000; The 2026 Gong Credits model meters agentic AI work on top of seats and platform fees; Forecasting, engagement, coaching, and data export are separately licensed modules.
Is there a free alternative to Gong? +
Yes. Hedy (from $12.99/mo after the free tier), Fathom (from $16/mo after the free tier), Otter.ai (from $16.99/mo after the free tier), Fellow (from $7/mo after the free tier) all offer genuine free plans. Read the limits carefully though — several tools in this category advertise a "free plan" that is really a lifetime trial capped at a handful of meetings.
How did you rank these Gong alternatives? +
Every tool is scored 1 to 5 on the same 13 criteria, then combined into a weighted average: privacy, transcription accuracy, and AI analysis quality count triple; eight criteria including recording consent, data retention and training transparency, and real-time capability count double; knowledge connection and pricing count once. Overall equals the sum of score times weight, divided by 27. The formula and every score is published, so you can recompute any ranking yourself.