Gong vs Hedy
Both scored against the same 13 criteria, from the same hands-on testing. Here is where each one actually wins.
Last updated August 2026 · 28 tools ranked
Hedy rates higher overall, 4.7 out of 5 against Gong's 3.6, across our 13 weighted criteria. Hedy leads on offline capability, pricing & value, privacy & data security. Gong still wins on integration ecosystem, knowledge connection.
Gong
#13 of 28Enterprise revenue intelligence with the best consent tooling in the category and a price to match
- Pricing
- No free tier; from $108/user/mo
- Platforms
- Web, iOS, Android, Chrome extension
Hedy
#1 of 28AI meeting coach with full on-device AI and real-time intelligence
- Pricing
- Free tier available; paid from $12.99/mo
- Platforms
- macOS, iOS, Windows, Android, Web, watch
All 13 Criteria, Side by Side
| Criterion | Weight | Gong | Hedy | Winner |
|---|---|---|---|---|
| Privacy & Data Security | High | 3 | 5 | Hedy |
| Transcription Accuracy | High | 4 | 5 | Hedy |
| AI Analysis Quality | High | 5 | 5 | Tie |
| Recording Consent & Compliance | Med | 5 | 5 | Tie |
| Data Retention & Training Transparency | Med | 4 | 5 | Hedy |
| Real-Time / Live Capability | Med | 3 | 5 | Hedy |
| Recording Method | Med | 3 | 5 | Hedy |
| Ease of Use | Med | 3 | 4 | Hedy |
| Platform Support | Med | 4 | 4 | Tie |
| Offline Capability | Med | 1 | 5 | Hedy |
| Integration Ecosystem | Med | 5 | 4 | Gong |
| Knowledge Connection | Low | 5 | 4 | Gong |
| Pricing & Value | Low | 1 | 5 | Hedy |
| Overall (weighted) | 3.6 | 4.7 | Hedy |
Overall is a weighted average, not a mean: high-weight criteria count triple and low-weight criteria count once. See the formula.
Choose Gong if…
- → Integration Ecosystem matters to you. Gong scores 5/5 here against 4/5.
- → Knowledge Connection matters to you. Gong scores 5/5 here against 4/5.
The category's most capable revenue intelligence platform and, unexpectedly, its best consent implementation — priced so far above everything else that it only makes sense for large sales organisations.
Choose Hedy if…
- → Offline Capability matters to you. Hedy scores 5/5 here against 1/5.
- → Pricing & Value matters to you. Hedy scores 5/5 here against 1/5.
- → Privacy & Data Security matters to you. Hedy scores 5/5 here against 3/5.
- → Real-Time / Live Capability matters to you. Hedy scores 5/5 here against 3/5.
- → Recording Method matters to you. Hedy scores 5/5 here against 3/5.
The only tool among the 28 we tested that can run its entire AI pipeline — transcription, summaries, and real-time coaching — on-device on supported hardware, making it the privacy and reliability leader for 2026.
Gong at a glance
Strengths
- +The most sophisticated consent tooling of any tool we review: branded consent pages in 70+ languages and per-jurisdiction consent profiles
- +Best-in-class revenue intelligence — deal risk, competitor mentions, and pipeline analysis that genuinely change forecasts
- +SOC 2 Type II, ISO 27001 and ISO 27701, with published HIPAA-related security controls
- +Deepest CRM integration in the category, with cross-conversation search across the whole revenue org
Limitations
- −By far the most expensive tool we review: roughly $108–120/user/month plus a platform fee from $5,000
- −The 2026 Gong Credits model meters agentic AI work on top of seats and platform fees
- −Forecasting, engagement, coaching, and data export are separately licensed modules
- −Heavy to deploy and administer; not a tool an individual or small team can adopt
Hedy at a glance
Strengths
- +Entire AI pipeline can run on-device — transcription, summaries, and coaching
- +No meeting bot — silent system-audio capture on any platform
- +Works fully offline
- +Real-time AI coaching, now glanceable on Apple Watch
Limitations
- −Deep two-way CRM syncs still rely on Zapier/API rather than native connectors
- −Full on-device AI needs recent Apple Silicon or comparable hardware