Fireflies.ai vs Gong
Both scored against the same 13 criteria, from the same hands-on testing. Here is where each one actually wins.
Last updated August 2026 · 28 tools ranked
Fireflies.ai rates higher overall, 3.7 out of 5 against Gong's 3.6, across our 13 weighted criteria. Fireflies.ai leads on pricing & value, transcription accuracy, real-time / live capability. Gong still wins on recording consent & compliance, data retention & training transparency.
Fireflies.ai
#7 of 28AI meeting assistant with CRM integration and conversation intelligence
- Pricing
- Free tier available; paid from $10/mo
- Platforms
- Web, Chrome extension, macOS, Windows, iOS, Android
Gong
#13 of 28Enterprise revenue intelligence with the best consent tooling in the category and a price to match
- Pricing
- No free tier; from $108/user/mo
- Platforms
- Web, iOS, Android, Chrome extension
All 13 Criteria, Side by Side
| Criterion | Weight | Fireflies.ai | Gong | Winner |
|---|---|---|---|---|
| Privacy & Data Security | High | 3 | 3 | Tie |
| Transcription Accuracy | High | 5 | 4 | Fireflies.ai |
| AI Analysis Quality | High | 5 | 5 | Tie |
| Recording Consent & Compliance | Med | 2 | 5 | Gong |
| Data Retention & Training Transparency | Med | 3 | 4 | Gong |
| Real-Time / Live Capability | Med | 4 | 3 | Fireflies.ai |
| Recording Method | Med | 3 | 3 | Tie |
| Ease of Use | Med | 4 | 3 | Fireflies.ai |
| Platform Support | Med | 4 | 4 | Tie |
| Offline Capability | Med | 1 | 1 | Tie |
| Integration Ecosystem | Med | 5 | 5 | Tie |
| Knowledge Connection | Low | 5 | 5 | Tie |
| Pricing & Value | Low | 4 | 1 | Fireflies.ai |
| Overall (weighted) | 3.7 | 3.6 | Fireflies.ai |
Overall is a weighted average, not a mean: high-weight criteria count triple and low-weight criteria count once. See the formula.
Choose Fireflies.ai if…
- → Pricing & Value matters to you. Fireflies.ai scores 4/5 here against 1/5.
Best for sales teams who need deep CRM integration and conversation analytics, now with real-time meeting features layered on top.
Choose Gong if…
- → Recording Consent & Compliance matters to you. Gong scores 5/5 here against 2/5.
The category's most capable revenue intelligence platform and, unexpectedly, its best consent implementation — priced so far above everything else that it only makes sense for large sales organisations.
Fireflies.ai at a glance
Strengths
- +Excellent CRM integrations
- +Strong conversation analytics
- +Good search across meetings
- +Real-time features now built in (live notes, voice-activated web search)
Limitations
- −Cloud-only processing
- −Bot joins calls visibly
- −Advanced AI features metered by a credit system on top of seat pricing
- −Can be expensive at scale
Gong at a glance
Strengths
- +The most sophisticated consent tooling of any tool we review: branded consent pages in 70+ languages and per-jurisdiction consent profiles
- +Best-in-class revenue intelligence — deal risk, competitor mentions, and pipeline analysis that genuinely change forecasts
- +SOC 2 Type II, ISO 27001 and ISO 27701, with published HIPAA-related security controls
- +Deepest CRM integration in the category, with cross-conversation search across the whole revenue org
Limitations
- −By far the most expensive tool we review: roughly $108–120/user/month plus a platform fee from $5,000
- −The 2026 Gong Credits model meters agentic AI work on top of seats and platform fees
- −Forecasting, engagement, coaching, and data export are separately licensed modules
- −Heavy to deploy and administer; not a tool an individual or small team can adopt