Fireflies.ai vs Zoom AI Companion
Both scored against the same 13 criteria, from the same hands-on testing. Here is where each one actually wins.
Last updated August 2026 · 28 tools ranked
Fireflies.ai and Zoom AI Companion score identically at 3.7 out of 5 across our 13 weighted criteria, so the choice comes down to which criteria matter to you. Fireflies.ai leads on transcription accuracy and ai analysis quality. Zoom AI Companion leads on recording consent & compliance and data retention & training transparency.
Fireflies.ai
#7 of 28AI meeting assistant with CRM integration and conversation intelligence
- Pricing
- Free tier available; paid from $10/mo
- Platforms
- Web, Chrome extension, macOS, Windows, iOS, Android
Zoom AI Companion
#12 of 28Agentic AI assistant built into Zoom, now reaching beyond Zoom meetings
- Pricing
- Free tier available; paid from $10/mo
- Platforms
- Web, macOS, Windows, iOS, Android
All 13 Criteria, Side by Side
| Criterion | Weight | Fireflies.ai | Zoom AI Companion | Winner |
|---|---|---|---|---|
| Privacy & Data Security | High | 3 | 3 | Tie |
| Transcription Accuracy | High | 5 | 3 | Fireflies.ai |
| AI Analysis Quality | High | 5 | 4 | Fireflies.ai |
| Recording Consent & Compliance | Med | 2 | 4 | Zoom AI Companion |
| Data Retention & Training Transparency | Med | 3 | 4 | Zoom AI Companion |
| Real-Time / Live Capability | Med | 4 | 3 | Fireflies.ai |
| Recording Method | Med | 3 | 4 | Zoom AI Companion |
| Ease of Use | Med | 4 | 5 | Zoom AI Companion |
| Platform Support | Med | 4 | 5 | Zoom AI Companion |
| Offline Capability | Med | 1 | 1 | Tie |
| Integration Ecosystem | Med | 5 | 4 | Fireflies.ai |
| Knowledge Connection | Low | 5 | 5 | Tie |
| Pricing & Value | Low | 4 | 4 | Tie |
| Overall (weighted) | 3.7 | 3.7 | Tie |
Overall is a weighted average, not a mean: high-weight criteria count triple and low-weight criteria count once. See the formula.
Choose Fireflies.ai if…
- → Transcription Accuracy matters to you. Fireflies.ai scores 5/5 here against 3/5.
Best for sales teams who need deep CRM integration and conversation analytics, now with real-time meeting features layered on top.
Choose Zoom AI Companion if…
- → Recording Consent & Compliance matters to you. Zoom AI Companion scores 4/5 here against 2/5.
No longer Zoom-only: the 3.0 platform is a credible agentic assistant, but it stays cloud-bound and lacks the on-device processing and live coaching that set Hedy apart.
Fireflies.ai at a glance
Strengths
- +Excellent CRM integrations
- +Strong conversation analytics
- +Good search across meetings
- +Real-time features now built in (live notes, voice-activated web search)
Limitations
- −Cloud-only processing
- −Bot joins calls visibly
- −Advanced AI features metered by a credit system on top of seat pricing
- −Can be expensive at scale
Zoom AI Companion at a glance
Strengths
- +Included free with any paid Zoom Workplace plan
- +Now available standalone at $10/user/mo without a Zoom Workplace license
- +My Notes captures Teams, Google Meet, and in-person conversations
- +Agentic 3.0 platform with cross-app retrieval and document drafting
Limitations
- −All processing happens in Zoom's cloud — no offline mode
- −No real-time coaching
- −Cross-platform capture is full on desktop/web but Zoom-and-in-person only on mobile
- −Best value still assumes you live inside Zoom Workplace