Head to Head

Gong vs Microsoft Teams Copilot

Both scored against the same 13 criteria, from the same hands-on testing. Here is where each one actually wins.

Last updated August 2026 · 28 tools ranked

Microsoft Teams Copilot rates higher overall, 3.9 out of 5 against Gong's 3.6, across our 13 weighted criteria. Microsoft Teams Copilot leads on real-time / live capability, ease of use, pricing & value. Gong still wins on ai analysis quality, recording consent & compliance, integration ecosystem.

Gong

#13 of 28

Enterprise revenue intelligence with the best consent tooling in the category and a price to match

3.6
Pricing
No free tier; from $108/user/mo
Platforms
Web, iOS, Android, Chrome extension
Read the full Gong review →

Microsoft Teams Copilot

#3 of 28

Microsoft's native, agentic meeting AI built into Teams for the Microsoft 365 stack

3.9
Pricing
No free tier; from $30/user/mo
Platforms
Web, Windows, macOS, iOS, Android
Read the full Microsoft Teams Copilot review →

All 13 Criteria, Side by Side

Criterion Weight Gong Microsoft Teams Copilot Winner
Privacy & Data Security High 3 3 Tie
Transcription Accuracy High 4 4 Tie
AI Analysis Quality High 5 4 Gong
Recording Consent & Compliance Med 5 4 Gong
Data Retention & Training Transparency Med 4 4 Tie
Real-Time / Live Capability Med 3 5 Microsoft Teams Copilot
Recording Method Med 3 4 Microsoft Teams Copilot
Ease of Use Med 3 5 Microsoft Teams Copilot
Platform Support Med 4 5 Microsoft Teams Copilot
Offline Capability Med 1 1 Tie
Integration Ecosystem Med 5 4 Gong
Knowledge Connection Low 5 5 Tie
Pricing & Value Low 1 3 Microsoft Teams Copilot
Overall (weighted) 3.6 3.9 Microsoft Teams Copilot

Overall is a weighted average, not a mean: high-weight criteria count triple and low-weight criteria count once. See the formula.

Choose Gong if…

  • → AI Analysis Quality matters to you. Gong scores 5/5 here against 4/5.
  • → Recording Consent & Compliance matters to you. Gong scores 5/5 here against 4/5.
  • → Integration Ecosystem matters to you. Gong scores 5/5 here against 4/5.

The category's most capable revenue intelligence platform and, unexpectedly, its best consent implementation — priced so far above everything else that it only makes sense for large sales organisations.

Choose Microsoft Teams Copilot if…

  • → Real-Time / Live Capability matters to you. Microsoft Teams Copilot scores 5/5 here against 3/5.
  • → Ease of Use matters to you. Microsoft Teams Copilot scores 5/5 here against 3/5.
  • → Pricing & Value matters to you. Microsoft Teams Copilot scores 3/5 here against 1/5.

A genuinely strong, agentic meeting assistant for Microsoft 365 shops, but it is cloud-only, locked to Teams meetings, and the real meeting AI sits behind a $30/user add-on.

Gong at a glance

Strengths

  • +The most sophisticated consent tooling of any tool we review: branded consent pages in 70+ languages and per-jurisdiction consent profiles
  • +Best-in-class revenue intelligence — deal risk, competitor mentions, and pipeline analysis that genuinely change forecasts
  • +SOC 2 Type II, ISO 27001 and ISO 27701, with published HIPAA-related security controls
  • +Deepest CRM integration in the category, with cross-conversation search across the whole revenue org

Limitations

  • −By far the most expensive tool we review: roughly $108–120/user/month plus a platform fee from $5,000
  • −The 2026 Gong Credits model meters agentic AI work on top of seats and platform fees
  • −Forecasting, engagement, coaching, and data export are separately licensed modules
  • −Heavy to deploy and administer; not a tool an individual or small team can adopt

Microsoft Teams Copilot at a glance

Strengths

  • +Native to Teams, no external bot joins the meeting
  • +Strong agentic features via the Facilitator agent: live AI notes, agenda tracking, and auto task sync to Planner
  • +Deepest integration with Microsoft 365 (Outlook, Word, Planner, SharePoint, grounded in Microsoft Graph)
  • +Enterprise-grade compliance: SOC 2, ISO 27001, HIPAA with BAA, and no foundation-model training on your data

Limitations

  • −Cloud-only with no offline mode
  • −Works only inside Microsoft Teams meetings, not a cross-platform or in-person recorder
  • −The full meeting Copilot requires the $30/user/month M365 Copilot add-on; real meeting AI is effectively not free
  • −Limited native reach into non-Microsoft CRMs and task tools

Frequently Asked Questions

Is Gong or Microsoft Teams Copilot better? +
Microsoft Teams Copilot scores higher overall — 3.9 out of 5 against Gong's 3.6 — on our 13-criteria weighted scoring. That is a 0.3-point gap, so it is a real but not overwhelming difference. Microsoft Teams Copilot is the better default choice; Gong is the better choice if you specifically need ai analysis quality or recording consent & compliance.
How much do Gong and Microsoft Teams Copilot cost? +
Gong: No free tier; from $108/user/mo. Microsoft Teams Copilot: No free tier; from $30/user/mo. On our pricing and value criterion, which weighs cost against what you get for it, Gong scores 1/5 and Microsoft Teams Copilot scores 3/5.
Which platforms do Gong and Microsoft Teams Copilot support? +
Gong runs on Web, iOS, Android, Chrome extension. Microsoft Teams Copilot runs on Web, Windows, macOS, iOS, Android. Microsoft Teams Copilot scores higher on platform coverage.
Which is better for privacy, Gong or Microsoft Teams Copilot? +
On privacy and data security Gong scores 3/5 and Microsoft Teams Copilot scores 3/5. Two related criteria matter as much: recording consent and compliance (Gong 5/5, Microsoft Teams Copilot 4/5) and data retention and training transparency (Gong 4/5, Microsoft Teams Copilot 4/5). Tools that train on customer data by default or record without clear all-party consent score low on those two regardless of their encryption claims.
All comparisons → Gong alternatives → Microsoft Teams Copilot alternatives → Full rankings →