Fireflies.ai vs Microsoft Teams Copilot
Both scored against the same 13 criteria, from the same hands-on testing. Here is where each one actually wins.
Last updated August 2026 · 28 tools ranked
Microsoft Teams Copilot rates higher overall, 3.9 out of 5 against Fireflies.ai's 3.7, across our 13 weighted criteria. Microsoft Teams Copilot leads on recording consent & compliance, data retention & training transparency, real-time / live capability. Fireflies.ai still wins on transcription accuracy, ai analysis quality, integration ecosystem.
Fireflies.ai
#7 of 28AI meeting assistant with CRM integration and conversation intelligence
- Pricing
- Free tier available; paid from $10/mo
- Platforms
- Web, Chrome extension, macOS, Windows, iOS, Android
Microsoft Teams Copilot
#3 of 28Microsoft's native, agentic meeting AI built into Teams for the Microsoft 365 stack
- Pricing
- No free tier; from $30/user/mo
- Platforms
- Web, Windows, macOS, iOS, Android
All 13 Criteria, Side by Side
| Criterion | Weight | Fireflies.ai | Microsoft Teams Copilot | Winner |
|---|---|---|---|---|
| Privacy & Data Security | High | 3 | 3 | Tie |
| Transcription Accuracy | High | 5 | 4 | Fireflies.ai |
| AI Analysis Quality | High | 5 | 4 | Fireflies.ai |
| Recording Consent & Compliance | Med | 2 | 4 | Microsoft Teams Copilot |
| Data Retention & Training Transparency | Med | 3 | 4 | Microsoft Teams Copilot |
| Real-Time / Live Capability | Med | 4 | 5 | Microsoft Teams Copilot |
| Recording Method | Med | 3 | 4 | Microsoft Teams Copilot |
| Ease of Use | Med | 4 | 5 | Microsoft Teams Copilot |
| Platform Support | Med | 4 | 5 | Microsoft Teams Copilot |
| Offline Capability | Med | 1 | 1 | Tie |
| Integration Ecosystem | Med | 5 | 4 | Fireflies.ai |
| Knowledge Connection | Low | 5 | 5 | Tie |
| Pricing & Value | Low | 4 | 3 | Fireflies.ai |
| Overall (weighted) | 3.7 | 3.9 | Microsoft Teams Copilot |
Overall is a weighted average, not a mean: high-weight criteria count triple and low-weight criteria count once. See the formula.
Choose Fireflies.ai if…
- → Transcription Accuracy matters to you. Fireflies.ai scores 5/5 here against 4/5.
- → AI Analysis Quality matters to you. Fireflies.ai scores 5/5 here against 4/5.
- → Integration Ecosystem matters to you. Fireflies.ai scores 5/5 here against 4/5.
- → Pricing & Value matters to you. Fireflies.ai scores 4/5 here against 3/5.
Best for sales teams who need deep CRM integration and conversation analytics, now with real-time meeting features layered on top.
Choose Microsoft Teams Copilot if…
- → Recording Consent & Compliance matters to you. Microsoft Teams Copilot scores 4/5 here against 2/5.
A genuinely strong, agentic meeting assistant for Microsoft 365 shops, but it is cloud-only, locked to Teams meetings, and the real meeting AI sits behind a $30/user add-on.
Fireflies.ai at a glance
Strengths
- +Excellent CRM integrations
- +Strong conversation analytics
- +Good search across meetings
- +Real-time features now built in (live notes, voice-activated web search)
Limitations
- −Cloud-only processing
- −Bot joins calls visibly
- −Advanced AI features metered by a credit system on top of seat pricing
- −Can be expensive at scale
Microsoft Teams Copilot at a glance
Strengths
- +Native to Teams, no external bot joins the meeting
- +Strong agentic features via the Facilitator agent: live AI notes, agenda tracking, and auto task sync to Planner
- +Deepest integration with Microsoft 365 (Outlook, Word, Planner, SharePoint, grounded in Microsoft Graph)
- +Enterprise-grade compliance: SOC 2, ISO 27001, HIPAA with BAA, and no foundation-model training on your data
Limitations
- −Cloud-only with no offline mode
- −Works only inside Microsoft Teams meetings, not a cross-platform or in-person recorder
- −The full meeting Copilot requires the $30/user/month M365 Copilot add-on; real meeting AI is effectively not free
- −Limited native reach into non-Microsoft CRMs and task tools