Sembly.ai

Sembly.ai started as an action-item-focused note-taker and has since repositioned itself around something more ambitious: turning client conversations into finished work. The company now markets Sembly as an agentic platform for professional-services and high-impact teams, and the product backs up the pitch. Its AI, branded “Semblian,” monitors conversations for commitments, decisions, and follow-ups, then goes a step further and drafts the documents those conversations should produce.

The platform works through a bot that joins Zoom, Google Meet, Microsoft Teams, and Webex meetings. Recording, transcription, and AI analysis all happen in the cloud. After a call, Sembly generates a topic-organized summary with action items attributed to specific participants. What changed the calculus is Semblian 2.0, the agentic layer Sembly launched in October 2024 — its largest product expansion to date. Instead of stopping at a summary, Semblian can pull across your entire meeting history to answer questions, surface trends, and draft long- and short-form deliverables from what was discussed. Sembly 3.0, launched in September 2026, pushes further: Sembly now pitches itself as an “AI execution layer” that turns meetings, documents, and CRM content into branded presentations, proposals, case studies, and reports, exported as editable PowerPoint and Word files.

Sembly also ships iOS and Android apps that record in-person conversations, not just review notes after the fact. The mobile apps work offline for capture and sync once you reconnect, which makes Sembly usable for client meetings, site visits, and hallway conversations that never touch a video platform. Some users have flagged occasional reliability issues with mobile recording and saving, so it is worth a test run before you rely on it for anything critical.

Key Features

Semblian 2.0 is the headline. Beyond identifying action items, decisions, and key moments and attributing them to participants, it generates AI “artifacts” — auto-drafted project plans, contract proposals, product strategies, status reports, meeting minutes, and investment memos built from your meeting content. Cross-meeting AI chat lets you query your whole history in natural language, asking for historical data, recurring themes, or forward-looking projections rather than searching a single transcript. Personalized, role-based insights suggest next steps tailored to what your job actually involves.

The meeting summary is still organized by topic with linked timestamps, and a task layer tracks action items across meetings. Sembly handles uploaded audio files in addition to live calls. Pro plans add custom vocabulary for names and jargon. Integration support is broad: 40+ native connections spanning CRM (Salesforce, HubSpot), project management (Jira, Asana, Trello), Slack, Notion, and Microsoft To-Do, plus Zapier and custom webhooks. Automations push meeting notes, transcripts, and tasks into connected tools by rule, so a finished call can populate your CRM or task board without a manual export.

Pricing

Sembly’s plan structure changed on March 1, 2026, and Sembly 3.0 added a credits system on top: each plan comes with a monthly allowance per user (2,500 on Basic, 3,000 on Pro, 3,500 on MAX and Enterprise) that powers the AI document work, and unused credits expire monthly on Basic and Pro. Basic runs $17 per month for a single user, with unlimited meeting hours and one year of history; annual billing drops it to roughly $10 per month. Pro is $29 per user per month (about $20 annually) for up to 40 users and adds the AI documents and insights layer plus two years of history. MAX is $39 per user per month (about $30 annually) for up to 500 users, with more AI artifacts and unlimited history. Enterprise is custom, with a 10-user minimum.

The bigger change is at the free end. The old free Personal plan became a limited free trial — existing free users were migrated, and the trial now allows 1 meeting hour a month, 750 credits a month plus a one-time 1,750-credit bonus, and 2 months of history, with no video capture. It works without a credit card, but it is no longer a standing free plan you can park on indefinitely. For individuals the $17 Basic tier is fair value; on Pro and MAX the per-user cost adds up quickly at team scale, though the annual discount of roughly 30% softens it.

Privacy & Security

Sembly processes all meeting audio through its cloud infrastructure. Its compliance paperwork is stronger than most: Sembly’s Trust Center lists SOC 2 Type II, GDPR, EU-US Data Privacy Framework, FERPA, and PCI DSS, with HIPAA on the MAX and Enterprise plans, and data is hosted on Microsoft Azure. Two caveats. Outside Enterprise, Sembly may use customer data for AI training by default unless you opt out; Enterprise data is never used. And the privacy model is the one common to cloud meeting assistants: every conversation is uploaded, processed, and stored on external servers. The bot-based recording method means meetings are visibly recorded, and the cross-meeting AI chat and document generation depend on that full history living in the cloud. For routine internal meetings, that posture is adequate. For confidential client matters — ironic given Sembly’s professional-services positioning — the cloud model carries the same exposure concerns as any of its cloud-based competitors.

Best For

Sembly.ai now makes the most sense for professional-services and client-facing teams — consultants, agencies, sales and delivery teams — who need conversations to become deliverables. If your bottleneck is drafting the proposal, the project plan, or the status report after the call, Semblian 2.0 is doing work that most note-takers leave to you. Project managers and team leads who track commitments across many meetings also benefit from the cross-meeting chat and task layer. Where Sembly still trails the field is raw transcription: speaker recognition can wobble on large calls, so accuracy-critical use cases may want a more specialized tool. Custom vocabulary on Pro helps with jargon.

How Sembly.ai Compares to Hedy

Sembly has grown well past the generic note-taker it once was, and a fair comparison has to acknowledge that. Its agentic document generation and cross-meeting chat are genuinely useful, and on integrations it is the broader of the two. But the core architectural divide remains. Sembly sends everything to the cloud and relies on a bot that visibly joins your calls; Hedy runs its AI on-device and captures audio without any bot in the room. On supported hardware, Hedy’s transcription, summaries, and real-time coaching can all run locally, which means it works offline and keeps conversation data on your machine — Sembly requires internet and external servers for transcription and all of its agentic features. Hedy also coaches you live during a conversation, whereas Sembly’s intelligence is post-meeting. Both offer mobile apps and both extract action items competently. The choice comes down to what you weight more: Sembly’s cloud-based deliverable generation and integration breadth, or Hedy’s on-device privacy, bot-free capture, and in-the-moment guidance.